Terms of Service
Syntara LTD
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Syntara LTD ("we", "us", "our") is a company registered in England and Wales under company number 17464143, with registered address at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
By accessing syntaraltd.com or engaging our services, you agree to these Terms of Service. Please read them carefully.
1. About Syntara LTD
Syntara LTD is a consulting firm providing management consultancy and communications advisory services. Our activities are conducted in accordance with SIC codes 70229 (Management Consultancy) and 70210 (Public Relations and Communications Activities).
We provide strategic advice, analysis, and recommendations. We do not carry out implementation, software development, campaign management, or any operational execution on behalf of clients. All implementation decisions and activities remain the responsibility of the client or their chosen partners.
2. Our services
Syntara LTD offers the following categories of consulting services:
- Management & Technology Consulting - technology strategy, digital transformation, audits, vendor assessment, and fractional advisory.
- Communications & PR Consulting - brand positioning, communications strategy, media and PR advisory, and digital presence strategy.
- Strategic Advisory - market entry, growth strategy, operational scaling, change management, and enterprise transformation.
The specific scope, deliverables, timeline, and fees for any engagement are set out in a separate Statement of Work or engagement agreement, which forms part of the contract between Syntara LTD and the client.
3. Enquiries and proposals
Submitting an enquiry or contact form on syntaraltd.com does not constitute a contract or binding commitment. An engagement begins only when both parties have agreed to and signed (or otherwise confirmed in writing) a Statement of Work or equivalent agreement.
4. Pricing and payment
Prices for our services are indicative and subject to scoping. All fees are denominated in EUR unless otherwise agreed. Payment terms are set out in the relevant Statement of Work. Standard terms are:
- Payment: the full agreed service fee is payable in a single transaction prior to commencement of work. We do not split payment into a deposit and a balance or offer instalment payments.
Services commence within 14 days of confirmed receipt of payment. Syntara LTD will notify the client once the engagement has been scheduled following payment confirmation.
Failure to make payment within the agreed period may result in suspension or delay of services.
5. Intellectual property
Unless otherwise agreed in writing:
- All strategic deliverables, reports, frameworks, and documents produced specifically for a client engagement become the property of the client upon receipt of full payment.
- Syntara LTD retains ownership of its internal methodologies, tools, templates, and pre-existing intellectual property used in the course of an engagement. Such materials may be used by the client solely for the purposes of the engagement.
6. Confidentiality
Both parties agree to treat as confidential any non-public information received from the other party in the course of an engagement. This obligation continues for 2 years following the end of an engagement, unless otherwise agreed.
7. Limitation of liability
To the fullest extent permitted by applicable law:
- Syntara LTD is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or reliance on our advice.
- Our total aggregate liability to a client shall not exceed the total fees paid by that client for the relevant engagement during the 12 months preceding the claim.
- We do not guarantee specific business outcomes. Our advice is based on the information available at the time of the engagement.
8. Termination
Either party may terminate an engagement by providing written notice as specified in the relevant Statement of Work. In the absence of specific terms, 30 days' written notice is required. Fees for work completed up to the date of termination remain payable.
9. Governing law and disputes
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from or related to these terms or any engagement with Syntara LTD shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to these terms
We may update these Terms of Service from time to time. The current version will always be available at syntaraltd.com/legal/terms-of-service. Continued use of our services following any update constitutes acceptance of the revised terms.
11. Contact
For questions about these terms:
Syntara LTD 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ United Kingdom Email: support@syntaraltd.com Phone: +44 7462 213848